Refund policy
Returns & Refunds Policy
We want you to be satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
-
Item must be unused and unworn
-
Item must be in original condition
-
Item must be returned in original packaging
Customers are responsible for return shipping costs unless the item is faulty.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 working days.
Faulty or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.
Non-returnable items
We cannot accept returns for:
-
Worn items
-
Damaged items caused by misuse
To request a return, contact:
psalmlabelclub@gmail.com